Refund & Return Policy Reeshaya Clothing
Last Updated: June 2026
At Reeshaya Clothing, every product is carefully crafted and inspected before dispatch to ensure the highest quality standards. Please review our return, refund, exchange, and cancellation policy before making a purchase.
Return Eligibility
Returns are accepted only under the following circumstances:
Incorrect item received
Product received in damaged condition
Manufacturing defect found in the product
To initiate a return request, customers must contact us within 48 hours of delivery and provide clear photographs or videos showing the issue.
Non-Returnable Products
The following items are not eligible for return or refund:
Customized or made-to-order products
Products purchased during sale, clearance, or promotional offers
Items that have been worn, washed, altered, or damaged after delivery
Products returned without original tags, labels, or packaging
Refund Process
After the returned item is received and inspected, the refund request will be reviewed.
Approved Refunds
Refunds are processed within 7–10 business days.
The refund amount will be credited to the original payment method or to the bank account provided by the customer.
Rejected Refunds
If the returned item does not meet the return eligibility criteria, the refund request may be declined.
Exchange Policy
Exchanges are available for:
Size-related concerns (subject to stock availability)
Defective or damaged products
Exchange requests must be submitted within 48 hours of receiving the order.
Order Cancellation
Orders may be cancelled within 24 hours of placement.
Orders that have already been shipped cannot be cancelled.
Customized or made-to-order products cannot be cancelled once production has commenced.
Shipping Charges
Original shipping charges are non-refundable.
Return shipping costs may be the customer’s responsibility unless the return is due to an error or defect attributable to Reeshaya Clothing.
Need Assistance?
For any return, refund, exchange, or cancellation-related queries, please contact our customer support team with your order details for prompt assistance.
We are committed to providing a smooth, reliable, and satisfying shopping experience for every Reeshaya customer.